Triunits Infotech Private limited

Refund and Cancellation Policy

October 2019

Legal and Compliance Team

Triunits Infotech Private Limited . | 162/A, Ramkrishna Pally, Madhyamgram, Kolkata -700155

Policy statement :-

The Company (“Triunits infotech Pvt.Ltd”), under no circumstance, entertains the refund or cancellation of a successfully fulfilled order. Once a user has placed a buy order, which has been fully or partially matched, the amount in the chosen currency is immediately transferred to the sellers' account and these transactions cannot be reversed. However, once a user deposits money into his Triunits account, he/she always has the option to withdraw this money in full or in part in accordance with the withdrawal limits. Triunits shall be entitled to retain/deduct the amounts due to actions from the user and transfer or refund the balance lying in the User Account, except when it is unable to do so in compliance with applicable laws. Purchase of any cryptocurrency can be done in currencies stated on our platform and the respective INR/BTC shall be deducted from the users wallet. Sell of any cryptocurrency can be done as per the currencies stated on the platform or BTC pairs and the respective amount will be credited to the user's wallet. A user will not be entitled to a refund or cancellation in the following circumstances: (i) the user fails to provide Triunits with any information or documents when requested by Triunits in accordance with the terms of service of any Online Platform, (ii) Triunits suspects that the user has, or is, engaged in, or has in any way been involved in any fraudulent or illegal activity, any money laundering, any terrorist financing, or breach of any laws in any jurisdiction.

Document Details

Document TypePolicy Document
Adoption Date 19th July, 2020
Review Frequency Annual
Document Controller Legal  & Compliance
Adoption Date 19th July, 2020
Version July,2020